Reviews for Payne Roofing, Your Phoenix Roofing Contractor
Read reviews of Payne Roofing and testimonials from clients who have hired our roofing contractors for roof repairs, reroofing and more in Phoenix and the surrounding areas.
"My husband and I are very pleased with our experience with Payne and Sons. We requested an estimate for a small job, and was very impressed to have a prompt response. The work was done efficiently and everyone was very professional and courteous. Connor was a pleasure to talk to, and very knowledgeable. The entire experience made us feel good about our decision to hire them, and the job Payne and Sons performed. Kudos to the entire team!"
- P. L.
"We have had work done by Payne and Sons in the past. Excellent job. I called them again after the inspection on our house listed several roof issues. Although the buyers of our home preferred a different roofing company, we wanted a second opinion from Payne and Sons. The very nice young man that came to our home was came on very short notice, was profession, friendly, and very helpful. He provided me with his estimate and his feedback. We are grateful to him for his assistance. It helped put our mind at ease. Thank you Payne and Sons!"
- Jody C. in Mesa, AZ
"I used Payne and Sons for my flat roof refoaming 5 years ago. They did an excellent job and I have had no problems with my roof. Now they are doing the 5-year re-coat, and I know they will do another great job. They are professional, prompt, and honest, and I highly recommend them for your roofing work!"
- C. S. in Mesa, AZ
"We were blown away by Michael Hanson. He came out quickly, educated us new Arizonians on tile roofs, took great care of us. Thank you just doesn't cover it. They will have all our future business."
- Carly C.
"In August, 2011 Payne & Sons Construction Corporation completed a large and involved roofing project for Bradley Manor residents. They also acted as the general contractor for the replacement of damaged Air Conditioning Units and steel parking canopies. Bradley Manor is a complex of 208 condominiums units. Roof leakage and hail damage was reported after a storm in October, 2010. Our insurance agent was contacted to access the damages and verify the claim.
Todd Payne met onsite with myself, Tom Anglin of Amcor Property Management and the insurance adjuster. After some discussion, it was decided that all roofs and A/C units should be inspected. Mr. Payne took this task upon himself as he climbed the ladder to identify hail damage on each and every roof. He marked all areas of the roofs and photographed them for future identification. In the process, Mr. Payne discovered that the areas around the fireplace chimneys were not constructed properly to keep water from pooling in those areas. The Payne and Sons crew made the needed corrections as they did the re-roofing project. Mr. Payne prepared an extremely detailed and extensive report on his findings for the Bradley Manor HOA Board. He also worked with an A/C Company to identify what units were hail damaged and needed to be replaced. He dealt with residents concerns and needs in a pleasant, professional and agreeable manner.
Todd Payne is one of the most dedicated, personable, conscientious people. He drew up a letter to be sent out to all residents about the nature of the work that would be done. He then notified each resident when work would begin on their particular unit. He posted his own person cell phone number for any residents who may have questions. We had occasion to call him several times and he immediately answered or called back within 10 minutes.
The people he hired to complete the job were of the same high caliber. They were promptly on the job every day. They were courteous and committed to their job. They went out of their way to clean up each and every day and they put down wooden planks so their dumpsters and trailers would not leave marks on the lawn.
Todd Payne is an honest, careful and thorough person. When the job was nearly completed, Todd notified the Board that the project had come in somewhat under budget and they would like to throw a party for the residents, complete with games for the kids and catered food. We all look forward to that October day.
Todd, thank you for restoring our confidence that a large contractor can actually provide true customer service as well meet the individual needs of a person and a community. You are one remarkable person."
- Bradley Manor HOA Board Members